Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a quote or consultation
• Fill out contact forms on our website
• Subscribe to our newsletter
• Communicate with us via phone, email, or chat
• Schedule appointments or services

Personal Information

The types of personal information we may collect include:

• Name and contact information (email, phone, address)
• Project details and preferences
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our renovation services
• Respond to your inquiries and requests
• Schedule consultations and appointments
• Send you project updates and communications
• Process payments and manage billing
• Send newsletters and promotional materials (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing services
• Customer relationship management
• Analytics and reporting

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government investigations
• Protection of our rights and property
• Safety concerns for our employees or customers

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access or disclosure
• Accidental loss or destruction
• Malicious attacks and data breaches

Our security measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Employee training on data protection
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You may request access to your personal information and ask us to correct any inaccuracies.

Deletion

You may request that we delete your personal information, subject to certain legal limitations.

Communication Preferences

You can:

• Unsubscribe from marketing emails using the link provided
• Update your communication preferences
• Opt out of certain data collection practices

Data Portability

You may request a copy of your personal information in a portable format.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

Types of Cookies

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your choices and settings

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites, including:

• Social media platforms
• Partner websites
• Supplier and vendor sites
• Industry resources

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our business practices
• Legal or regulatory requirements
• Technological developments
• Industry best practices

We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.